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17th December 2018 
FAQ. Rose update

Frequently Asked Questions

How can I book an appointment?
You are welcome to text me on 07889 861964. You are also welcome to call me on this number, though there may be quite a delay in my reply as my phone is on silent while I work.
You can also email me by clicking the link at the bottom of this page.

How much does a session cost?
For individuals, daytime sessions cost 60 per session payable by Paypal, cash or cheque at the end of each session.
For individuals, sessions starting after 5pm I charge 65 per session payable by Paypal, cash or cheque at the end of each session.
For individuals, sessions starting after 6pm I charge 70 per session payable by Paypal, cash or cheque at the end of each session.
For individuals, sessions starting after 7pm I charge 75 per session payable by Paypal, cash or cheque at the end of each session.
For couples, there is an extra 5 charge per session, above the cost for individuals.
When Paypal transactions are preferred payment, this is paid in advance of the session itself.

How long is a session?
Sessions are usually 50 minutes.

Where are you in Truro?
The address is:

The Walsingham Clinic
2 Walsingham Place
Truro TR1 2RP

Walsingham Place is pedestrian walkway connecting Victoria Square with the Lemon Street Mews Road and the Moorfield Car Park. The Walsingham Clinic is opposite the Knee High Office.

Driving into Truro follow signs for the Moorfield Car Park. If you chose to use the Moorfield Car Park please be aware that the covered area is locked at 8pm. Coming into Truro on Falmouth Road, turn left for the Moorfield car park on City Road.

When you arrive, walk straight in and the waiting room is on the right. The receptionist will be expecting you.

The Clinic is 15-20 minutes walk from the train station.

Just CLICK HERE to visit google maps

Where are you in Scorrier, near Redruth?
The address is:

Blue Lotus Therapy Centre
Workshops 2 and 3
Scorrier House
Redruth TR16 5AR

Approaching from Truro on the A30 take the Scorrier turn-off and continue past the
Crossroads Motel to the mini roundabout.
Turn left towards Chacewater and after 200m turn right up the private driveway into Scorrier House and Blue Lotus Therapy Centre.
If you reach the Fox and Hounds pub on your left you have gone to far.
Drive up the drive way. The drive bears round to the right. Head towards the workshops please not to the house on the left.
Park in the workshops carpark and then walk towards the converted barns you will see a few steps leading down into the court yard.

Coming from Penzance travel up the A30 towards Redruth. Follow the signs for Falmouth, going past Inn Four all Seasons on the right. At the round about with the factory shop ahead turn left. Pass the jet garage on the left and at the next mini round about go straight on towards Chacewater. After 200 metres take the next right, a private drive signed Scorrier House and Blue Lotus Therapy Centre.
If you meet the Fox and Hounds pub on the left you have gone too far.
Drive up the drive way. The drive bears round to the right. Head towards the workshops please not to the house on the left.

Park in the workshops car park on the right and then walk towards the converted barns you will see a few steps leading down into the court yard. Please note that if you arrive early you are welcome to help yourself to tea or coffee in the waiting room in my Scorrier Counselling Rooms.

The Clinic is a 7 minute bus ride from Redruth train station. The 14 (Truro-Camborne-St.Ives) & 18 (Truro-Camborne-Penzance) buses run every 10 minutes between Reduth and Truro train stations. The stop "Scorrier Fox and Hounds" is at the bottom of the drive to the clinic.

The clinic is about 15-20 minutes drive from Falmouth in light traffic.

Just CLICK HERE to visit google maps

When are you in Truro?
I offer a clinic in Truro on alternate Tuesday and Wednesday afternoons, the last appointment is at 5pm.

When are you in Scorrier?
I offer a clinic in Scorrier on Friday afternoons and Friday evenings.

What is the frequency of sessions?
Sessions are usually weekly but can be fortnightly dependent on a clients needs. A one-off session is also available to talk through a particular concern you may be carrying and not wish to share with family or friends.
For sex therapy there may be monthly sessions as the end goals are being reached.
For initial appointments you may be given a cancellation and there may be a wait to get a regular appointment.
For regular appointments, to guarantee forward appointments, we would agree a pattern of weekly or fortnightly sessions. To hold open this pattern of regular appointments, a payment of half the amount is needed for appointments you cannot attend, giving more than 48 hour notice. The full payment is required for less than 48 hours notice.
For those people who cannot commit to a regular pattern of working, because of shift work, or for other reasons, booking cancellations only can be an answer. This frees you from the need to pay half the amount when you cannot attend, but does not guarantee you future appointments.

How much notice do I have to give if I change my mind about coming or need to rearrange?
I appreciate as much notice of a cancellation as you are able to give me, but I require a minimum of 48 hours notice. I will give you a client agreement to sign after the first session if you choose to continue working with me. After the first session, if you cancel with less than 48 hours notice you would be liable for the full cost of the session.
For regular clients, expecting weekly or fortnightly sessions, a payment of half the amount is needed for appointments you cannot attend, giving more than 48 hour notice. The full payment is required for less than 48 hours notice.

Is everything 100% confidential?
Confidentiality is very important for counselling and therapy to be effective. However, there are exceptions to confidentiality when someone, especially a child, is at risk of serious harm. If a confidentiality issue arises we would discuss what needs to happen in the session.

Information Commissioner's Office Registration Number: ZA105720

Do you work with all sexual problems?
I do not work with users of child pornography. These cases would be automatically referred.


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